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Contract Officer (part time) - 2926

  • Salary:
    £15,131
  • Location:
    Oldham - Bower House
  • Department:
    Asset Management
  • Division:
    Asset Compliance
  • Vacancy Type:
    Permanent
  • Closing Date:
    21 May 2019
  • Recruitment Advisor:
    Neelam Ilyas - 0161 219 9899

About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role
We have an exciting opportunity for a part-time Contract Officer to join our team in Oldham on a permanent basis working 17.5 hours per week over a four day week.

Reporting to the Contract Manager, you’ll be responsible for:

  • Delivering Aids and Adaptations requests in line with our Policy.
  • Liaising with Occupational Therapists to determine resident’s requirements
  • You will be responsible for managing contractor’s performance, ensuring they work to all aspects of the contracts and deliver a high standard service.
  • You will be responsible for managing a budget and reporting accordingly on spend and value for money.
  • Assist contractors, tenants and colleagues with queries and complaints relating to your cases to resolve them quickly and effectively.
  • Actively monitor and challenge the service provided by contractors
  • Ensure purchase/works orders are raised promptly and accurately to enable works to be carried out and budgets to be monitored.

What we’re looking for
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be experienced contract officer with a track record of Aids and Adaptations processes but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate:

  • Ability to gather information, draw logical conclusions and suggest practical solutions.
  • Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
  • Awareness of statutory and regulatory requirements relating to Aids and Adaptations and the Equality Act 2010
  • Good attention to detail.
  • Good written and verbal communication skills.
  • A sound understanding of financial controls.
  • Able to demonstrate Guinness behavioural competencies.

What’s on offer
We offer an excellent benefits package that helps to make The Guinness Partnership a great place to work. Benefits include but aren't limited to:

  • Competitive Salary of £15,131 rising to £15,927 after 12 months
  • 25 days holiday & bank holidays (Plus option to purchase 5 additional holiday days) - pro rata
    Amazing career development opportunities
  • Access to Simply Health Scheme – claim back every day medical expenses.
  • Competitive Pension Scheme
  • Access to Employee assistance programme
  • Access to Benefits Portal offering everyday Lifestyle Benefits
  • Professional qualification support & financial support for professional subscriptions
  • Thank you awards - by nomination
  • Aspire programme - £100 allowance per employee each financial year
  • Cycle to Work scheme
  • Training & E-learning courses

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and ensure you meet the essential criteria.

Advert Closing Date: 21st May 2019 (midday)
Interview Date: 28th May 2019


 
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Location
Oldham - Bower House
Bower House, 1 Stable Street, Hollinwood, Oldham, Lancashire, United Kingdom, OL9 7LH
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